Only Getting Email Notifications for When Trunk is Registered, No Initial Notification for When it Went Down

[Ed Wheeler]

We are only getting email notifications for when trunks are registered, not for when they initially went down. I know an SBC is not considered down until after 5 minutes so if it was down for 4 minutes and then came back up we would receive the Registered email notification for it. Does the same rule, need to be down for at least 5 minutes, apply to SIP trunks?

 

[JohnS_3CX]

Yes, same rule applies. If the trunk stays down for more than 5 mins, you should get a notification