Out of Office Phone

[jsmoli]

i have a my server at my office and i am trying to set up another external computer at home, everything is the same software, and i am quite confused on what to do, i have just simply put the same information into the external as the internal.

 

[jsmoli]

sorry, i will be more specific, i am trying to set up a out of office voip phone i have 4 others set up in office and i moved this computer from the office and into my home, this computer was working while at the office tho

 

[Vali_3CX]

i have a my server at my office and i am trying to set up another external computer at home, everything is the same software, and i am quite confused on what to do, i have just simply put the same information into the external as the internal.

You provided too few information to be helpful. However, I will try:

You are working at COMPANY and your company has a PBX.

Now, if you are at work, your network admin will tell you that the PBX has internal (intranet, private or in-office) address 10.0.0.1. In this case, you will set your 3CXPhone as being "In Office" to 10.0.0.1.

If you want to connect your company PBX from home, your company's network admin will tell you that the PBX has external (internet, public or out-of-the-office) address PBX.COMPANY.COM or 232.232.232.232. In this case, you will set your 3CXPhone as being "Out of the Office" to PBX.COMPANY.COM or 232.232.232.232.

The easiest test to check from home if the company PBX is reachable is to try in a command prompt
telnet pbx.company.com 5060
or
telnet 232.232.232.232 5060

Hope it helps.
vali

 

[jsmoli]

so than with that being said, as i am the company manager, i would use my out of office ip?

 

[Vali_3CX]

so than with that being said, as i am the company manager, i would use my out of office ip?

Hi
Yes. You should know how your PBX is "seen" from "outside". As I said

the easiest test to check from home if the company PBX is reachable is to try in a command prompt
telnet pbx.company.com 5060
or
telnet 232.232.232.232 5060

Regards
vali