Outbound call delay 8 rings some time 10 rings

[Amila]

Hi ,

Can some one help me on this ,
I'm using 3cx and grandstream gxp-4104 .

Iin my system inbound calls and outbound calls are working .
incoming calls are working very well.

But if someone make a outbound call from(101) 3cx extention to example :to my mobile .
I can hear it's rigining up to 10 rings , But nothing on my mobile . after 10 rings it satrt to ring on my mobile.
Then i can pick tha call and answer . Voice quality fine .

But how can i reduce this delay ,I found starnge server activities from 3cx - log ,

[CM503007]: Call(C:1): Line:10000>>08175121349 has joined, contact <sip:[email protected]:5060>
26-02-2012 21:49:35.591 [CM503007]: Call(C:1): Extn:113 has joined, contact <sip:[email protected]:58256>
26-02-2012 21:49:35.588 L:1.2[Line:10000>>08175121349] has joined to L:1.1[Extn]
26-02-2012 21:49:23.040 [CM505002]: Gateway:[MTN] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [] PBX contact: [sip:[email protected]:5060]
26-02-2012 21:49:19.878 [CM503025]: Call(C:1): Calling T:Line:10000>>08175121349@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:1.1[Extn]
26-02-2012 21:49:19.837 [CM503027]: Call(C:1): From: Extn:113 ("Amila" <sip:[email protected]:5060>) to T:Line:10000>>08175121349@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
26-02-2012 21:49:19.837 [CM503004]: Call(C:1): Route 1: from L:1.1[Extn] to T:Line:10000>>08175121349@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
26-02-2012 21:49:19.836 Line limit check: Current # of calls for line Lc:10003(@MTN[<sip:[email protected]:5060>]) is 0; limit is 1
26-02-2012 21:49:19.836 Line limit check: Current # of calls for line Lc:10002(@MTN[<sip:[email protected]:5060>]) is 0; limit is 1
26-02-2012 21:49:19.836 Line limit check: Current # of calls for line Lc:10001(@MTN[<sip:[email protected]:5060>]) is 0; limit is 1
26-02-2012 21:49:19.836 Line limit check: Current # of calls for line Lc:10000(@MTN[<sip:[email protected]:5060>]) is 0; limit is 1
26-02-2012 21:49:19.836 Call(C:1): Call from Extn:113 to 908175121349 matches outbound rule 'RULE mtn'
26-02-2012 21:49:19.833 [CM503001]: Call(C:1): Incoming call from Extn:113 to <sip:[email protected]:5060>


Please help me

 

[Amila]

Hi lneblett ,
In most of the installations I have done using the GXW, if you listen carefully, you can actually hear what I assume is the Gateway transitioning the call onto the PSTN. What I normally get is a one or two second delay, but within that delay I hear the ringing, but it is louder and more defined. Once the switch is made to the PSTN, it is a more subdued ringing and you can then hear some of the low level white noise Exactly what I'm facing right now. exactly two ringback tones . same. How can we solve this issue.

If I connect Anlogue Phone trouble at all . It's worked out well.

 

[Amila]

Hi ,

But in my case ,

but here tht delay is not 2 secs.. more than 6 secs
During that delay i can hear ring back Tone , But it's not rining on actual Mobile.
Then after that it change to another ringback tone and then i can see My mobile ring.

 

[craigreilly]

Then after that it change to another ringback tone and then i can see My mobile ring.

That is what I think is the problem. The call from 3cx to the gateway is ringing several times trying to get a line. I would contact support for the Gateway and they should be able to help you get it set up properly for your region.