- Joined
- Apr 29, 2020
- Messages
- 60
- Reaction score
- 17
I'm implementing a new 3CX that is migrating from FreePBX.
The customer actually has one sip trunk where a lot of different numbers are delivered and the need is to specify a different CID number for differnt outbound route prefixes or group members:
Example:
990+number -> calls number via SINGLETRUNK using 1234 as CID
991+number -> calls number via SINGLETRUNK using 5678 as CID
number called by groupA -> calls number via SINGLETRUNK using 1234 as CID
number called by groupB -> calls number via SINGLETRUNK using 5678 as CID
considering that it's forbidden to specify the CID in outbound routes, I'm trying to configure the same trunk multiple times in outbound only with different CIDs and use the right trunk in the right outbound route.
But I cannot configure multiple trunks because I'm getting:
" Authentication ID provided is already used for another external line - ORIGINALTRUNK"
How can I create this setup without violating some of 3cx rules?
Regrds
Giuseppe
The customer actually has one sip trunk where a lot of different numbers are delivered and the need is to specify a different CID number for differnt outbound route prefixes or group members:
Example:
990+number -> calls number via SINGLETRUNK using 1234 as CID
991+number -> calls number via SINGLETRUNK using 5678 as CID
number called by groupA -> calls number via SINGLETRUNK using 1234 as CID
number called by groupB -> calls number via SINGLETRUNK using 5678 as CID
considering that it's forbidden to specify the CID in outbound routes, I'm trying to configure the same trunk multiple times in outbound only with different CIDs and use the right trunk in the right outbound route.
But I cannot configure multiple trunks because I'm getting:
" Authentication ID provided is already used for another external line - ORIGINALTRUNK"
How can I create this setup without violating some of 3cx rules?
Regrds
Giuseppe