outbound calls broadvoice

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ncwtech

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3CX Phone System Version5.0.3790.0
LinkSys SPA942
Grandstream 1404

Since upgrading to v5 we have been having problems with outbound calls with broadvoice. This is not a outbound rules issue.
Inbound calls during this time work without issue.

We keep getting this error:
Call to sip:[email protected] has failed; Cause: 403 Forbidden; from IP:147.135.32.221

The ip address is 'sip.broadvoice.com' and not the outbound proxy that we have set 'proxy.lax.broadvoice.com'.
Could there be a problem with the broadvoice template?? Anyone else running into this issue? A few other posts but not resolutions.

17:17:13.330 Call::Terminate [CM503008]: Call(11): Call is terminated
17:17:13.315 Call::RouteFailed [CM503014]: Call(11): Attempt to reach [sip:[email protected]] failed. Reason: Forbidden
13.315 CallLeg::onFailure [CM503003]: Call(11): Call to sip:[email protected] has failed; Cause: 403 Forbidden; from IP:147.135.32.221
17:17:12.627 CallCtrl::onSelectRouteReq [CM503004]: Call(11): Calling: VoIPline:10000@[Dev:sip:[email protected]:5060]
17:17:12.580 CallCtrl::onIncomingCall [CM503001]: Call(11): Incoming call from Ext.110 to [sip:[email protected]]
 
Did you do a reboot? Try that first. There are more people with this problem but a different provider.
What sytem do you use?
 
landfiets said:
Did you do a reboot?
We have. we have also deleted the broadvoice settings several times. We do not consider rebooting a solution however.
The broadvoice service works for a while then fails. When it fails we see Cause: 403 Forbidden; from IP:147.135.32.221.

landfiets said:
What sytem do you use?
3cx v5.0.3790.0 is running on an P4 3.0 w/ 1Gig of ram.
 
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