Outbound Rules

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vincent Kavila

Silver Partner
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Hello, community,

I have integrated my 3CX with a Cisco call manager, now I have one challenge on Outbound Caller ID.
When I call from 3CX to Cisco, the Outbound caller ID shows the main SIP number, what I need is for each user to display their extension as the Outbound ID.

How do I achieve that? Note that I have 2 other SIP trunks for my carrier that is used to call customers and allow them to call back, Outbound ID is working well on that.

Please advise
 
Are you forcing a caller ID in the outbound rules?
 
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