Outbout Calls

[javf]

I have just switched to 3CX from TrixBox and cant get outbound calls to work over Vitality trunk.

Here is a copy of the server log.....

Call to 1973xxxxxxx@(Ln.10000@Vitelity) has failed. [ V4 64.2.142.108:5060 UDP target domain=unspecified mFlowKey=784 ] replied: 503 Service Unavailable; from IP:64.2.142.108:5060

Thank you for your help.

 

[leejor]

What URL do you have specified in your trunk settings? It is usually something like sipX.vitelity.net, where X= the number of the server you were told to use. Setup for this provider was very simple, no issues at all.

 

[javf]

thank you for your response, I do have sip#@vitelity.net defined in the config.

 

[KerryG]

Edit the voip trunk, under the Advanced tab, make sure you have "Require Registration for" set to "Outbound Calls"

 

[leejor]

Edit the voip trunk, under the Advanced tab, make sure you have "Require Registration for" set to "Outbound Calls"

I use Vitelity for international LD, and unless you have incoming service from them, you do not need to register. It won't hurt, but it is not necessary.