Patton dialout problem: only two lines are used

[Dallus]

Software: 3CX Phone System v.5.0.3790
Hardware: Patton SN3648 /%BIS/UI firmware 3.1
4 ISDN BRI (8 digital lines)

Only the first SIP GATEWAY on Patton SN4638 it's used for the outgoing calls ([email protected]:5060).
The others three gateways are not addressed correctly from 3CX Software. The Patton return this message; 'Service unavaible'
In effect, the outgoing calls are addressed in this order (192.168.0.254 it's my patton gateway address):

[email protected]:5060 --> [email protected]:5060 --> [email protected],254:5060 [email protected]:5060.

But in Patton start-up/running cofiguration the SIP GATEWAYS have an different port mapping:
[email protected]:5060
[email protected]:5062
[email protected]:5064
[email protected]:5066

Can someone help me?

 

[William400]

Hi

Thanks for your post.

The situation has been reproduced and we are currently working on this.

 

[ewa]

I have the same problem. I'm so happy to know that you are working on it because it's a week that I'm trying to solve it.
Please let me know when you'll have a solution. :evil:

 

[dotsys]

Hi,

I had the same problem with our patton 4554 and found a workarround.

I created two gateways: Patton 1 = line 10000 on 5060 and Patton2 = line 10001 on 5061. In the outbound call rule you have to put Route 1 = Patton 1 and Route 2 = Patton 2

BR,

Pascal Delannoye
DOT SYS NV