Patton SmartNode 4141 For analog lines...

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narrington

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So for reasons everyone should be familliar with, my workplace went almost 100% remote. As a result, I have a 3cx server setup in a colo and everyone connects to it via SBCs (SO many raspberry pis... *shudder*). However we have this one fax machine in our HQ that was connected over a media gateway (Patton SmartNode 4114). When I moved the PBX to the colo, I also setup a new SBC at the office and the SBC took the old IP of the PBX at that location. I didn't really care much because one 1 dude used the fax and somehow the media gateway just worked with no additional configuration. I assume it just connected through the SBC somehow (the analog line still works anyway).

So anyway, now I need to setup another media gateway at a different property for fire alarm system monitoring and an elevator call box. both are analog lines. Of course Patton has discontinued the 4114 in favor of the 4141 and I see the 4141 is supported by 3cx but the setup documentation indicates the media gateway needs to be in the same network and subnet as the PBX... the pbx is most certainly NOT in the same network or subnet...

So I guess my question is this, can I setup the new media gateway like I did the old one and point it at the SBC at that property? or am I going to have to go through some other shenanigans to get this working?
 
UPDATE: so once again I need to specifically note, I did not make any changes to the old media gateway when I moved the PBX... but when I look at it under FAX/DECT on the admin panel, I note it's provisioning link is the PBX's public IP... so it looks like its using stun?
 
So I guess my question is this, can I setup the new media gateway like I did the old one and point it at the SBC at that property?
In theory yes, if the old 4114 is working, you should be able to duplicate the settings accordingly and have the 4141 work the same way. That doesn't mean that it is going to be as simple, as it would hopefully be, to do this. There may be other considerations, on the network, at the new location that have to be taken into consideration.

Did you re-provision the 4114, after you moved the server to the colo, or just leave as-is?
 
Did you re-provision the 4114, after you moved the server to the colo, or just leave as-is?
Nope. I did absolutely nothing to the gateway nor the PBX when I moved it. I seriously didn't think anyone would use it when they moved their office's home. Found out about a month ago, one of them was comming in from time to time to send quotes the old fashioned way.

I like to imagine him coming in dressed in tweed with suspenders and a cigar like JJ Jamison shouting at imaginary employees about missed deadlines because people who use fax machines in 2021 are basically walking relics of the 1980s.
 
It is surprising how many places will not accept emailed scans (I'm looking at you, various Canadian Federal Government departments !! ), and require that you have to find a fax machine. I understand that many law firms, and some medical agencies, are the same way.

https://faxauthority.com/why-is-faxing-still-used/
 
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