Patton Trinity SN4970A and 3cX Configuration

[LiLPort]

Hi guys - New to the 3cx scene. Here's my issue below:

1.) I've installed and configured 3cx and the SN4970A with the latest templates. (https://www.patton.com/files/support/3cx-templates)
2.) Uploaded the configuration file to the Gateway.
3.) T1 is in 0/0. When plugged in the port light comes on and the line says UP in the Patton Gateway (SN4970A). VOIP light on the Gateway is also lit.
4.) 3Cx sees the Trinity Gateway and is green.
5.) In the gateway there is a GREEN status bar that say OUTBOUND is 100%. (Gateway is on 3.17.1-20044).

6.) When trying to make an outbound call im faced with this and a short busy tone.

! 2020 Jun 16 19:35:23 CLI # Line 249: 1036B2(prt-eth)[0/0]#port ethernet 0 1
! 2020 Jun 16 19:35:23 CLI # % PORT DOES NOT EXIST
! 2020 Jun 16 19:35:23 CLI # Line 250: 1036B2(cfg)#bind interface ROUTER WAN
! 2020 Jun 16 19:35:23 CLI # % ^ Keyword prefix mismatch
! 2020 Jun 16 19:35:23 CLI # Line 251: 1036B2(cfg)#no shutdown
! 2020 Jun 16 19:35:23 CLI # % ^ Keyword prefix mismatch
! 2020 Jun 16 19:40:28 ISDN-SIG # [IF_ISDN_00] ENDPOINT TYPE CONFIGURED ON DRIVER NOT SUPPORTED
2020 Jun 16 19:40:35 (Previous message repeated 1 times)
! 2020 Jun 16 19:40:35 ISDN-SIG # ENDPOINT TYPE CONFIGURED ON DRIVER NOT SUPPORTED
! 2020 Jun 16 19:41:36 Isdn # [Isdn] Only Point-To-Point is valid for this device
! 2020 Jun 16 19:43:21 SIP-SIG # SIP overload state changed: NORMAL -> CRITICAL (packets may be denied by 1/2 rule(s))
! 2020 Jun 16 19:44:06 SIP-SIG # [STACK] UNMATCHED ACK REQUEST
2020 Jun 16 19:44:36 (Previous message repeated 1 times)
! 2020 Jun 16 19:44:36 SIP-SIG # SIP overload state changed: CRITICAL -> WARNING (packets may be denied by 1/1 rule(s))
! 2020 Jun 16 19:50:11 SIP-SIG # SIP overload state changed: NORMAL -> WARNING (packets may be denied by 1/1 rule(s))
! 2020 Jun 16 19:50:51 SIP-SIG # SIP overload state changed: WARNING -> CRITICAL (packets may be denied by 1/2 rule(s))
! 2020 Jun 16 19:51:26 SIP-SIG # SIP overload state changed: CRITICAL -> WARNING (packets may be denied by 1/1 rule(s))
! 2020 Jun 16 19:52:26 SIP-SIG # SIP overload state changed: NORMAL -> WARNING (packets may be denied by 1/1 rule(s))
! 2020 Jun 17 12:03:50 SIP-SIG # SIP overload state changed: NORMAL -> WARNING (packets may be denied by 1/1 rule(s))

I also see this a lot in the logs after a reboot.

! 2020 Jun 16 18:42:54 CLI # Line 249: 1036B2(prt-eth)[0/0]#port ethernet 0 1
! 2020 Jun 16 18:42:54 CLI # % PORT DOES NOT EXIST
! 2020 Jun 16 18:42:54 CLI # Line 250: 1036B2(cfg)#bind interface ROUTER WAN
! 2020 Jun 16 18:42:54 CLI # % ^ Keyword prefix mismatch
! 2020 Jun 16 18:42:54 CLI # Line 251: 1036B2(cfg)#no shutdown
! 2020 Jun 16 18:42:54 CLI # % ^ Keyword prefix mismatch


I don't know what I'm overlooking. It just denies the call.

Framing on the T1 is set to (superframe) if set to extedned-superframe the T1 does not light up and says a status of DOWN. Encapsulation signaling protocol is ni2.

Just need some input. I think its something small that I'm missing or overlooking

Thanks in advance.

 

[Saqqara]

3CX supports Patton Trinity out of the box now, just add a new Gateway and select the correct one. - https://www.3cx.com/voip-gateways/patton-sn4940-sn4950-sn4960/

What version of 3CX are you running.

 

[LiLPort]

3CX supports Patton Trinity out of the box now, just add a new Gateway and select the correct one. - https://www.3cx.com/voip-gateways/patton-sn4940-sn4950-sn4960/

What version of 3CX are you running.

Thanks for the reply. I followed that tutorial but still the same thing. I'm on version 16.0.619. I saw an older thread that said I should try some templates from Patton which I'm currently using. (Patton Trinity ISDN 1-4 Port T1) This is the template I'm using.

 

[LiLPort]

Also for Authentication in 3CX for the Gateway, should this be set to "Do not require - IP Based)?

 

[LiLPort]

Just wanna add 3CX dashboard is throwing this error

SIP Server/Call Manager ID: 12294
Call or Registration to xxxxxxx@(Ln.10000@Patton Trinity ISDN T1 (SN4171/SN4970A)) has failed. 10.240.40.206 replied: 503 Service Unavailable; from IP:x.x.x.x

 

[cobaltit]

Patton support is pretty good and one of the main reasons for buying Patton. I'd try there.

 

[eddv123]

Re-running the logging on the Patton as per the below and replicating the issue would give a better output:

enable
show running config
debug cr full-detail
debug cc full-detail
debug isdn-signaling full-detail
debug sip-signaling full-detail
debug sip-transport full-detail
debug context sip-gateway error
no debug all (to finish)

I am happy to take a look if you would like a second opinion.