PBX Express PBX no longer reachable

[Ryan Hoenle]

Hello, 3CX!

I took advantage of the 3CX hosted year-long PBX Express capability but I can no longer reach my administrative page

the hostname is hoenle.3cx.us

Is there anything I can do? apologies ahead of time if I've done something wrong on my end!

Thank you!

-Ryan

 

[craigreilly]

When did you sign up?

 

[Ryan Hoenle]

Hello, Craig!

I want to say... end of March 2018

 

[craigreilly]

So it shouldn't have expired. Is it your Google credentials being used to login to the dashboard and reboot @ https://console.cloud.google.com/

 

[Ryan Hoenle]

It doesn't appear that way, no VM listed, unfortunately! I think this was, IIRC, the 3CX-managed or hosted option, not under my Google account (am I making that up? maybe. it's been a bit)

 

[YiannisH_3CX]

Hello @Ryan Hoenle

Since this was hosted by 3CX it will not appear under your google account. Regarding your instance please note that this looks like it has been deleted due to inactivity.

 

[Ryan Hoenle]

Strange. I was not notified.. A bit of warning might have been nice.