Phone setting - DND, how to transfer to VM?

[RobLloyd]

I'm using Linksys SPA 942 phones. If I use the DND function on the phones to stop it from ringing if I'm in a meeting then I can't get a call transferred to VM at my phone.

What I do - Press DND on the phone. If I call the extension from another extension it goes to VM. That's fine and works as expected.

When I try to transfer a call from an extension to the extension w/ DND turned on it goes straight to VM. I can't transfer. A blind transfer disconnects the call.

Log file:
22:12:23.663 StratInOut:nHangUp [CM104007] Call(12): Call from Ext.101 to 999 has been terminated by Ext.101; cause: BYE; from IP:192.168.2.109
22:12:23.647 StratLink:nHangUp [CM104001] Call(11): Ext.101 hung up call; cause: BYE; from IP:192.168.2.109
22:12:19.569 CallStrategy::Transfer [CM104000] Call(11): transfer failed
22:12:19.569 StratTransfer::initialize [CM008002] Call(11): Leg to be replaced is not linked!
22:12:19.553 StratLink::Transfer [CM104002] Call(11): transfers Ln:10001@nV Test from Ext.101 to sip:[email protected]
22:12:16.084 CallLegImpl:nConnected [CM103001] Call(12): Created audio channel for Ext.101 (192.168.2.109:16386) with Media Server (192.168.2.8:7020)
22:12:15.944 CallConf:nIncoming [CM103002] Call(12): Incoming call from 101 (Ext.101) to sip:[email protected]
22:12:07.678 MediaServerReporting::RTPSender [MS004000] Call(11) Ext.101: (ACTIVE): Can't send RTP stream to 0.0.0.0:16384 destination unreachable
22:12:03.677 CallLegImpl:nConnected [CM103001] Call(11): Created audio channel for Ext.101 (192.168.2.109:16384) with Media Server (192.168.2.8:7018)
22:12:03.662 StratInOut:nConnected [CM104005] Call(11): Setup completed for call from Ln:10001@nV Test to Ext.101
22:12:01.459 CallConf:nProvisional [CM103003] Call(11): Ext.101 is ringing
22:11:58.052 MediaServerReporting:TMFhandler [MS211000] Call(11) Ln:10001@nV Test: DTMF (RTP) from 69.67.248.5:35770 arrived. in-band DTMF tone detection is turned off.
22:11:51.520 CallLegImpl:nConnected [CM103001] Call(11): Created audio channel for Ln:10001@nV Test 35770) with Media Server (70.88.47.78:9000)
22:11:51.427 CallConf:nIncoming [CM103002] Call(11): Incoming call from 860345xxxx (Ln:10001@nV Test) to sip:[email protected]

3CX Server - 192.168.2.8
Ext 100 (w/ DND turned on) - 192.168.2.108
Ext 101 - 192.168.2.109

 

[RobLloyd]

Anyone?????

 

[dyntech]

Isn't that what it should do? If DND is on, the phone should not ring.

I agree that a blind transfer should not disconnect the call it should go to VM also. That may be a 3CX issue.

 

[RobLloyd]

Right - the phone should not ring. But you can't transfer the call to VM. If you call the extension VM picks up, but you just can't transfer because the calling extension goes right into VM.