Phones/Devices Activated with 3CX Report

[Rono]

Hi,
We want to export a report showing the devices; Softphones, deskphones, activated with 3CX; but there seems not to be an available option on the Phones tab on the 3CX Management Console..

 

[Evolute IT]

There's none.

 

[VoIPTools]

I'm just curious why you want the information. You can get a list of registered devices using the 3CX Call Control API. They are properties associated with extensions. What bits of information do you need, and I can let you know whether this is available via the API, or if you need to query the device directly.

 

[Rono]

Hi,
Thank you for your response and concern.
We have devices in our environment, especially mobile phones, provisioned with 3CX extensions but they aren't listed in the Phones tab of the 3CX Management Console; so we want this report for analysis and QoS.
I think the 3CX Control API can give us this report; kindly provide with more information to get it.
Thank you.

 

[Evolute IT]

Hi,
Thank you for your response and concern.
We have devices in our environment, especially mobile phones, provisioned with 3CX extensions but they aren't listed in the Phones tab of the 3CX Management Console; so we want this report for analysis and QoS.
I think the 3CX Control API can give us this report; kindly provide with more information to get it.
Thank you.

They only appear in the Phones tab when opened in foreground on the mobile device. If they are in the background, they don't show up. However, the extension would remain registered.

I believe too that the Call Control API has a good chance of providing the list of Push devices, however, you won't get QOS from there. What's the current goal with this? Beside having a Excel table of all mobile apps registered.