- Joined
- Jul 5, 2018
- Messages
- 13
- Reaction score
- 3
Hi All,
After V18 update 5, our users phones are no longer shown in the admin provisioning. We have used Yealink T40G phones for quite a few years. They are all still provisioned and working properly, but the dropdown just shows the Fanvil H2S.
The T40G phones are still shown as supported here: https://www.3cx.com/sip-phones/
There is also no option to add a T40G in the Phone Provisioning area. Are the phones no longer supported/EOL? Just seems to be some conflicting information on the link above and what is showing in the provisioning pages.
Cheers.
Jon
After V18 update 5, our users phones are no longer shown in the admin provisioning. We have used Yealink T40G phones for quite a few years. They are all still provisioned and working properly, but the dropdown just shows the Fanvil H2S.
The T40G phones are still shown as supported here: https://www.3cx.com/sip-phones/
There is also no option to add a T40G in the Phone Provisioning area. Are the phones no longer supported/EOL? Just seems to be some conflicting information on the link above and what is showing in the provisioning pages.
Cheers.
Jon