Polycom Paging

[paul.hadley]

Has anyone got paging working with Polycom Phones

I am using a Poly Ip501 with Sip 316 and 3CX V10 SP6 (Manual Provisioned)

It looks like I need to change something in the Sip Config file so that the phone can understand the auto-answer instruction in the header but I can't quite see what.

When the phone is added to a paging group it just rings. I can add 3CX Phone and a Grandstream OK but the Polycom just rings.

 

[craigreilly]

I do not use Polycoms - but with my Yealinks I had to enable intercom... just a thought.

 

[paul.hadley]

Yes that's the problem. With phones that have a web interface its generally quite easy to enable the setting. I just can find the relevant setting in the Sip Config file the Polycom.

Any help gratefully received.

 

[craigreilly]

No I enable the setting in the 3cx template... thankfully someone before me had a lot of experience fine tuning things.

 

[paul.hadley]

That wasn't a bad idea.

Although I don't configure the phone from 3CX I set it do so and there you go, all the lines I needed to copy into my actual config files from the ones generated by 3CX.