Ports/Trunks Status Not Registered

[Evulshot]

Hello Everyone,

Having a major problem. All 3 of my voip accounts are showing not registered. I did make a network change where the public IP has changed, but I did configure this in the settings. I've run the Firewall checker and all ports come back green and ready to go. Yet I still am unable to register with any of my providers.

I am getting the following errors, has anyone seen this or have any idea what I am missing?

15-Jan-2018 15:23:56.563 Dev(38):[sip:[email protected]:5080 / 175793]: (!) No transport is found for destination: <sip158.85.70.149:5080>
15-Jan-2018 15:23:52.278 Dev(3):[sip:[email protected]:5060 / 17778215247]: (!) No transport is found for destination: <sip204.11.192.159:5060>
15-Jan-2018 15:23:49.097 Dev(1):[sip:[email protected]:5060 / 17772514503]: (!) No transport is found for destination: <sip204.11.192.159:5060>
15-Jan-2018 15:23:47.521 Dev(38):[sip:[email protected]:5080 / 175793]: (!) No transport is found for destination: <sip158.85.70.149:5080>
15-Jan-2018 15:23:43.255 Dev(3):[sip:[email protected]:5060 / 17778215247]: (!) No transport is found for destination: <sip204.11.192.159:5060>
15-Jan-2018 15:23:40.054 Dev(1):[sip:[email protected]:5060 / 17772514503]: (!) No transport is found for destination: <sip204.11.192.159:5060>
15-Jan-2018 15:23:38.479 Dev(38):[sip:[email protected]:5080 / 175793]: (!) No transport is found for destination: <sip158.85.70.149:5080>
15-Jan-2018 15:23:34.212 Dev(3):[sip:[email protected]:5060 / 17778215247]: (!) No transport is found for destination: <sip204.11.192.159:5060>
15-Jan-2018 15:23:31.062 Dev(1):[sip:[email protected]:5060 / 17772514503]: (!) No transport is found for destination: <sip204.11.192.159:5060>
15-Jan-2018 15:23:29.452 Dev(38):[sip:[email protected]:5080 / 175793]: (!) No transport is found for destination: <sip158.85.70.149:5080>
15-Jan-2018 15:23:25.184 Dev(3):[sip:[email protected]:5060 / 17778215247]: (!) No transport is found for destination: <sip204.11.192.159:5060>
15-Jan-2018 15:23:22.027 Dev(1):[sip:[email protected]:5060 / 17772514503]: (!) No transport is found for destination: <sip204.11.192.159:5060>

 

[mariosM_3CX]

Hello @Evulshot

Do you have your ip as static or dynamic in MMC >> Settings >> Network?
Can you please do an nslookup of your FQDN and see if it resolves to the new IP?

 

[eddv123]

Hi Evulshot,

If you want to change your public IP in 3CX and/or your nslookup is not resolving as it should you can get you public ip to change in 3CX's dns servers by:

* navigating to Settings > network and switch to use 'Dynamic Public IP (IP changes)'

* Restarting the services using the services.mmc.

* Then wait 20 minutes and go back and switch back to ' Static Public IP (IP Address does not change)' and again restart services.

It will take up to an hour to change on their systems DNS and then up to 6 or more hours to propagate around the internet.

 

[complex1]

Hi,

Please restart all 3CX Services, not the machine.