Taz2w Free User Basic Certified Joined Apr 26, 2022 Messages 5 Reaction score 0 Oct 5, 2023 #1 Can a chat be sent to a email address after the chat is delt with \ closed? Or to the sumiting user?
TheodorosG_3CX Staff member 3CX Support Joined Jan 21, 2020 Messages 4,460 Reaction score 1,400 Oct 5, 2023 #2 I'm afraid there is not an option to send an email after the chat conversation is closed. However if there is a CRM integration it will journal the Chat if there is an existing contact in the CRM
I'm afraid there is not an option to send an email after the chat conversation is closed. However if there is a CRM integration it will journal the Chat if there is an existing contact in the CRM