Hman Free User Joined May 21, 2020 Messages 1 Reaction score 0 May 21, 2020 #1 Hello. I have IVR in my setting. Is it possible to bypass this and go directly to specified extension if call comes from specified number?
Hello. I have IVR in my setting. Is it possible to bypass this and go directly to specified extension if call comes from specified number?
Saqqara Bronze Partner Basic Certified Joined Mar 12, 2014 Messages 4,775 Reaction score 1,471 May 21, 2020 #2 It's called CID - https://www.3cx.com/docs/manual/inbound-did-call-routing/ Reactions: Evolute IT