Preferences not saved for VoIP Client

[Vali_3CX]

Hi, Simple

Voip Client is no longer supported by us. However, try following thing first and tell me the result:
- start the voip client
- select the device you want (including saving).
- exit the phone (I mean exit (File/Exit), not minimize to tray)
- start it again and check if the device you previously set are used.
In the VoipPhone we had such kind of issue with "plug-and-play" audio devices, such as ones from headsets, which can be dynamically added/removed, so we implemented a mechanism to accomodate these changes with user's preference, mechanism not implemented in the Voip Client you use.

Therefore, I assume your Voip Client is starting BEFORE application installing these devices - it checks for them, doesn't found them, therefore it switch to Windows default ones.
Tell me if this assumption is correct and, if is, then we will try to find a fix.

Regards
vali

 

[bluetel2]

hello,

first try to install the lastest version of 3cx. next verify if aspnet user have administrator privilège. and test with an other explorer if it's work, ex firefox.

have good day

 

[Vali_3CX]

hello,
first try to install the lastest version of 3cx. next verify if aspnet user have administrator privilège. and test with an other explorer if it's work, ex firefox.
have good day

Huh? :roll: :lol:

 

[bluetel2]

hello,
first try to install the lastest version of 3cx. next verify if aspnet user have administrator privilège. and test with an other explorer if it's work, ex firefox.
have good day

Huh? :roll: :lol:

:cry: you don't understand me ? or you are not ok ? :cry:

 

[Vali_3CX]

hello,
first try to install the lastest version of 3cx. next verify if aspnet user have administrator privilège. and test with an other explorer if it's work, ex firefox.
have good day

Huh? :roll: :lol:

:cry: you don't understand me ? or you are not ok ? :cry:

Hi
Simple refers the 3CX VoIP Client - Voip Client has absolutely nothing to do with ASP.NET, administrator privilege, explorer and firefox 8)
Cheers
vali

 

[Vali_3CX]

The preferences are saved even if I exit the client. They are only lost at reboot.
What client should I be using?

Hi, Simple

Our official softphone is 3CX Voip Phone since several months - you may download from here (~2.2MB)
http://www.3cx.com/downloads/3CXVoIPPhone3.msi
Try it and see if it works ok in the same conditions - looking forward for your feedback
Thanks

vali

 

[bluetel2]

houuu :shock:

yes i have not understand everyone houu i'm very tired.i understand that in 3cx admin interface :arrow:

sorry

 

[Vali_3CX]

Hi Vali,

Just to let you know that the VoIP Phone works without problem thank you.

I do prefer the VoIP client though as it stays minimised even when a call comes in & just displays an answer/reject popup that disappears after the call is handled. I don't answer all calls with the softphone so this is better for me than the VoIP phone which lanuches the phone itself on each call and stays on screen, so I have to keep closing it. Small irritation.

Hi, Simple
Thanks for your feedback. The answering (popup) behavior, including stealing focus, has been already changed as you want since quite time ago, so it will be available - among other features and fixes - on the next release.

Regards
vali