Hi!
We are facing an issue where we can't make calls from Bitrix through 3CX. Previously, in Bitrix24, when we went to a contact and press "call" we were able to make calls through the desktop app.
Given @Nick Galea 's recommendation to only use 3CX through the web app: what can we do to get it to work again? Is there something I can do from 3CX's side?
This integration is fairly new, a couple of days before the hacking of the desktop app, I understand the situation but it's already bad enough to tell our client that their systems has been compromised and now this feature doesn't work anymore.
Thank you for your time!
We are facing an issue where we can't make calls from Bitrix through 3CX. Previously, in Bitrix24, when we went to a contact and press "call" we were able to make calls through the desktop app.
Given @Nick Galea 's recommendation to only use 3CX through the web app: what can we do to get it to work again? Is there something I can do from 3CX's side?
This integration is fairly new, a couple of days before the hacking of the desktop app, I understand the situation but it's already bad enough to tell our client that their systems has been compromised and now this feature doesn't work anymore.
Thank you for your time!
