bitrix24

  1. 3CX INTEGRATION - BITRIX24 - 3CX CRM Server-Side

    Hi guys, I'm from Brazil, I apologize for my bad English. I have a question, my 3cx does not give me rights to access the option In 3CX Management Console, open “Advanced” > “Contacts” > “Options”, set the matching strategy to “Match exactly” and click “OK” to save I am an administrator...
  2. 3CX integration with Bitrix24 marketplace app

    Official marketplace app link: https://www.bitrix24.com/apps/app/3cxplugin.integration/#description Hello. We have successfully implemented the 3CX integration with our Bitrix24 CRM, however the following functions from the Bitrix24 marketplace app don't seem to be working: Click to Call –...
  3. Call journaling not working with Bitrix, contact look up works fine

    I have setup Bitrix integration with 3CX as per the guide provided on 3CX but for some reason the call journaling wont work, If i create a contact manually the call matching works fine. I am on the latest version of 3CX Version 18 Build 8. I have enabled verbose logging but all I see is that it...
  4. Problem making calls from Bitrix24 through 3CX

    Hi! We are facing an issue where we can't make calls from Bitrix through 3CX. Previously, in Bitrix24, when we went to a contact and press "call" we were able to make calls through the desktop app. Given @Nick Galea 's recommendation to only use 3CX through the web app: what can we do to get...
  5. Деловой разговор

    Extended integration of 3СХ with Bitrix24

    Our company offers a module of advanced integration 3CX with Bitrix24 of our own design. The main features of the module: Transferring recordings to Bitrix24 and listening to them from the contact/lead card. Logging of all calls on behalf of the operator who participated in the conversation...
  6. Call not woriking in Bitrix24

    I have done the 3cx integration and all settings correctly. But I can't call. I added screenshots.
  7. 3CX - Bitrix Call Duration when tranfer

    Hello, I have like crm Bitrix joined with 3cx. At the end of a call, it only shows me the duration with the first person who answered the call, if this person later transfers the call to another extension, the duration of the call that is shown in the CRM is only for the first segment. Any ideas?
  8. Multiple and Repeated Contact Popups in Bitrix24/3CX Integration

    Hi, We have an integration with Bitrix24 and 3CX which works very well, However, we noticed a problem, we have 4 extensions or 4 agents. When a call comes it, Bitrix24 pops up with the contact page of the person calling, if it is an unknown caller, a new lead/contact page is created. The...
  9. 3CX Server Side Integration With Bitrix Web Hook URL

    My server Side Integration with bitrix in 3cx is not working https://www.3cx.com/docs/bitrix24-crm-integration/ i have followed this URL In client Side Integration is working after entering Rest API URL in Bitrix plugin Bitrix login Pop-Up is coming will make calls in 3CX for Admin User...
  10. 3CX and Bitrix24 FREE account integration possible? (SOLVED)

    Hi all, First of all, please take it easy on me, as i am new here and sure new to 3CX etc. :) Also i would like to apologize in advance for posting this in 3CX forum, which probably is not the correct place to post, but could not post this to Bitrix24, and thought maybe a kind person in here...
  11. hunterok

    Bitrix24 server side integration

    Server side integration available only for bitrix24.com Could you please add bitrix24.ru and bitrix24.ua domain parts? Many of our clients are intrested in proper server side integration with features like these https://www.bitrix24.com/apps/?app=informunity.fpbx And this feature is in demand...