Hello community, I’m just getting started with 3CX, but I’ve already run into a major problem. I had a phone configured on a test extension; I removed the phone from the extension, but it remains provisioned. Because of this, I can't connect via the web interface to clear the settings and use it on another extension. I’ve tried the "POST MODE" procedure, but when I put it in this mode, an IP address and a server address appear on the screen. In all the videos I’ve watched, only the "POST MODE" message appears. Also, when I try to type * # 168, the keypad doesn't respond. I’ve also tried the FTP + PuTTY method, but in every tutorial I’ve seen, the configuration uses an IP range different from the one that appears on my screen when I put the device in POST MODE. Does anyone know of another way to perform a factory reset?
Regards Pedro
Regards Pedro
