PWA Feature Set - Hotkeys

[Justin Latta]

Hello,
Does anyone have any information regarding the feature set for the PWA app? I would really prefer to move away from the Desktop App as a softphone solution moving forward, but the feature set seems to be lacking a bit.
Is there currently a way to implement hotkeys in the PWA client? If not, is it on the roadmap of features to add to the PWA client?

Thanks

 

[trustit]

+1

 

[Evolute IT]

@Nick Galea do you think PWAs can do hotkeys? I'm not sure.

 

[Justin Latta]

I mean I understand it doesn't have control over the OS as much as the Electron app. Really, I'm not trying to be a pain. This client is demanding to use this Electron App, but everyone has Snom deskphones. I just wanted to go into this call today armed with either 'Nope, the PWA cannot do hotkeys per 3CX' or 'Yes, it is on the roadmap.'

I think the real answer is this:
'Just use your deskphones that you purchased instead of either the Electron app OR the PWA.'

Personally, I prefer the PWA. I started using it Monday and like it quite a lot.

 

[ThomasD_3CX]

Hi Guys,

About what is coming with the new 3CX PWA, please refer to this thread - https://www.3cx.com/community/threads/3cx-pwa-problems.120167/

About the hot keys, I see the point, but you will have to stay tuned. If/when we do have something, we will let you know.

If this feature is of high importance for the users, you can check the new 3CX DA here.

 

[Justin Latta]

Hey thanks for the response! I actually subscribed to the RSS feed so I saw the news about the PWA getting BLFs yesterday! This is great, thanks for getting the new build out so quickly.