Q: proper place for feedback on testing the AI_Help_Support features?

[fortech]

Hi, I wanted to ask to be sure I am in the right spot.

I got an email in the last few days from 3cx, that it was possible to test out - kick the wheels for free - the new AI 3cx-Support web agent.
which basically allows me to
login to web portal > choose my license related to the support query > and then feed in a query to the help AI agent.
It then does lovely AI things behind the scenes and tells me proposed AI generated answers. and lets me refine my question / clarify etc. as needed.
Presumably by trawling internal support ref docs / public forum / other places maybe (not really sure?)

anyhoo. I did kick the wheels on it yesterday. I wanted to give a bit of feedback to the 3cx team realted to my 'testing and experience'. but wanted to be certain I am actually posting in the proper place.

I read the 'sticky - READ ME' for this forum and I think? this is the right place
but wanted to sanity check to be certain.

thank you

Tim

 

[Alphabetic]

Post it anyway, 3cx will move it to relevant place if needed.

 

[fortech]

OK. I will post it. Will give subject that is specific to the feedback. Thank you.

 

[KyriacosS_3CX]

Hi,
At this time this section is probably the most appropriate.
Will lock THIS thread, simply to avoid people posting questions in it further down the line.

@Alphabetic AI is never going to take our job of moving posts about AI to the right sections so future AI can consume it more easily