Queue agent

[daisy]

I have a deskphone, the extension is the queue agent, when I called the queue, why only my 3CX client (it is another extension) will ring, and my deskphone does't ring.(I have set ring all )

 

[Saqqara]

What phone, as the yealink default ring for queue is just one little sound

Also check all the extensions are logged in the queue

 

[daisy]

What phone, as the yealink default ring for queue is just one little sound

Also check all the extensions are logged in the queue

I am sure the extensions are logged in the queue. There is another way to login the queue on the desk phone? one of my desk phone is yealink, I also used eyebeam to registered an extension, it doesn't work in the queue

 

[Saqqara]

check out https://www.3cx.com/docs/pbx-queue-status/