Simple question for a second opinion:
Some of my customers requested to have a prompt after a queue was unanswered, and then the call should end.
I am doing this now as follows:
- forward unanswered call to IVR with intro prompt and no options set
- set "If no input within seconds" timeout to 1s and set it to end the call after that
This seems a bit cumbersome to me.
Does anyone have any opinion if there exists a more "streamlined" option?
Some of my customers requested to have a prompt after a queue was unanswered, and then the call should end.
I am doing this now as follows:
- forward unanswered call to IVR with intro prompt and no options set
- set "If no input within seconds" timeout to 1s and set it to end the call after that
This seems a bit cumbersome to me.
Does anyone have any opinion if there exists a more "streamlined" option?
