Recommend a Analogue gateway for 3CX

[h2009]

Here is a wireshark capture of a call made from a remote IP phone trying to use the SPA (same problem occurs when using an internal IP phone).

 

[Cjay]

From what I can see from the Wireshark capture you are sending your PSTN request to the 3102 on port 5060 - but shouldn't it be on 5061? Your 3102 is setup with line 1 (the analogue port) on 5060, the PSTN line is on 5061.
On the 3cx PSTN devices / general tab the gateway port should be 5061 (you didn't send the screenshot of this tab so I couldn't check it)?
Chris

 

[h2009]

Oh yes your right, for some reason it set back to 5060. I've now changed it to 5061 and it all working!
Typical I looked at the log, and I overlooked the simplest factor!

One little factor outstanding, which im not sure if you've got but the phone's call time counter starts ticking over soon as the number is dialled, rather than when the receiver picks the phone up.

Thanks so much for your help.

Have you found that the unit is reliable for every usage?

 

[Cjay]

Have you found that the unit is reliable for every usage?

For me, yes!

Glad you got it up and running.
Chris