- Joined
- Jun 8, 2017
- Messages
- 110
- Reaction score
- 44
Hi All,
We desperately need to have an option to record every Channel/Call rather than just the option to record on an extension, ideally, full granularity to record DiD, Group, Queue or All SC Channels would be best.
One of the main reasons this has come to light is due to the 'Ring Mobile Simultaneously' Option stopping DTMF transmission on forwarded calls if you set it to 'forward to number' to get the DTMF to work, you then lose the call recording ability, we need this basic functionality added so that we can compete with other IP and traditional PBX's in the same market sector
Regards
Tony
We desperately need to have an option to record every Channel/Call rather than just the option to record on an extension, ideally, full granularity to record DiD, Group, Queue or All SC Channels would be best.
One of the main reasons this has come to light is due to the 'Ring Mobile Simultaneously' Option stopping DTMF transmission on forwarded calls if you set it to 'forward to number' to get the DTMF to work, you then lose the call recording ability, we need this basic functionality added so that we can compete with other IP and traditional PBX's in the same market sector
Regards
Tony
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