Solved Record calls

[Tiago Martins]

Hello ! I installed a new 3cx and it is not doing the recordings of the links, I tried to change the default directory but without success. are there any settings to enable the recordings?

 

[Saqqara]

You have to enable call recording for each extension under Phones , Edit the extension , Option , Tick ' Record all calls'

Call recordings is done at extension level and not trunk

Check out https://www.3cx.com/community/threads/3cx-recording-access-permissions.54690/ for allowing users to access them

 

[Tiago Martins]

Thanks !!!