Recording fails to terminate. (V12)

[[email protected]]

I occasionally end up with a very large (1GB+) recording. I am unable to duplicate the problem but it keeps popping up once or twice a month. All extensions will be disconnected and I just watch the file grow till I restart the 3CX services. Has anyone else experienced this or know of any solutions? Is there a better place to report bugs?

My setup...
-V12 SP4 (Multisite w/ bridge)
-Server 2012 (Latest Updates)
-Yealink T22, T28, & Snom MP Phones
-Vitelity

 

[craigreilly]

This is just a user forums. Users helping users.
Bugs must be reported to the support portal after logging on with your credentials... Support via 3cx is paid only.
http://www.3cx.com/ordering/procedures/

 

[[email protected]]

True but I'm not going to pay for support to report a bug. I'm asking the community if anyone else has run into this.

 

[ricardolobo]

Hello Dave.

I have the same issue. I have a recording call with 500MB by a logged off user....
I have to restart all services to stop the recording.

craigreilly: pay to report a software bug!!!!!!!!!! :lol:

Best regards.