recording schedule

[DiegoSSa]

Hi,

When viewing the recorded connections,
in the report the date and the hour are fine,
but in the name of the file,
it stays 3 hours longer.

Why does this occur? how to solve?

 

[JohnS_3CX]

Hi,

The 3CX system stores the time in UTC, and your management console displays it in your own selected timezone.

 

[DiegoSSa]

Hi,

The 3CX system stores the time in UTC, and your management console displays it in your own selected timezone.

Hi

Is there any possibility of changing the schedule that is in the recorded file?
I am audited, and in the audit process they want the files with the time and date in the name.

Thz,

 

[JohnS_3CX]

This is officially the standard behavior of the system and cannot be modified, everything is recorded in UTC and then offset from the management console according to your time zone.