Registration of sip for broadvoice has failed *HELP*

[nofreeze]

Hello all, I am new to 3CX I am trying to figure out why I am starting to get this error now.
Can any one help me out to why I am getting this message??

Thank you
Here is the server status
16:42:50.296 ExtLine::Register [CM110001] Use External IP for device line registration DN='10000' device='broadvoice2'
16:32:49.953 ClientRegs:nFailure [CM113010] Next registration will be attempted in 10 minutes
16:32:49.953 ClientRegs:nFailure [CM113006] Registration of sip:[email protected] has failed; reason=Service Unavailable
15:41:37.000 ClientRegs:nSuccess [CM113005] Registration of sip:[email protected] is successful
15:41:36.500 ExtLine::Register [CM110004] Send registration for <sip:[email protected]>
15:41:36.500 ExtLine::Register [CM110001] Use External IP for device line registration DN='10000' device='broadvoice2'
15:31:36.156 ClientRegs:nFailure [CM113010] Next registration will be attempted in 10 minutes
15:31:36.156 ClientRegs:nFailure [CM113006] Registration of sip:[email protected] has failed; reason=Service Unavailable
12:55:51.984 ClientRegs:nSuccess [CM113005] Registration of sip:[email protected] is successful
12:55:51.531 ExtLine::Register [CM110004] Send registration for <sip:[email protected]>
12:55:51.531 ExtLine::Register [CM110001] Use External IP for device line registration DN='10000' device='broadvoice2'
12:45:51.187 ClientRegs:nFailure [CM113010] Next registration will be attempted in 10 minutes
12:45:51.187 ClientRegs:nFailure [CM113006] Registration of sip:[email protected] has failed; reason=Service Unavailable
12:35:13.671 ClientRegs:nSuccess [CM113005] Registration of sip:[email protected] is successful

 

[webguyz]

Try this:

in Lines >> Manager >> Manage Gateways & Providers >> Broadvoice2 >> Registration Settings
"Which IP to use in 'Contact' field for registration:"
Choose 'Specified IP' 147.135.12.221:5060 (instead of External:Stun resolved)

Your telling 3CX what Ip to use to acess broadvoice instead of having STUN try to figure it out.

 

[nofreeze]

worked for a little then stopped

Thank you for the reply. I tried what you sugested. It worked for about two days and now I am getting the same message.

11:18:49.828 ClientRegs:nFailure [CM113010] Next registration will be attempted in 10 minutes
11:18:49.828 ClientRegs:nFailure [CM113006] Registration of sip:*@sip.broadvoice.com has failed; reason=Service Unavailable
11:18:49.828 ClientRegs:nFailure [CM113010] Next registration will be attempted in 10 minutes
11:18:49.828 ClientRegs:nFailure [CM113006] Registration of sip:*@sip.broadvoice.com has failed; reason=Service Unavailable
10:59:35.609 ClientRegs:nSuccess [CM113005] Registration of sip:*@sip.broadvoice.com is successful
10:59:35.140 ExtLine::Register [CM110004] Send registration for <sip:*@sip.broadvoice.com>
10:59:35.140 ExtLine::Register [CM110002] Use Specified IP for device line registration DN='10000' device='broadvoice2'
10:59:34.875 StunClient:rocess [CM115002] STUN resolved external IP=72.204.209.212:5060 by server 64.69.76.23
10:49:29.609 ClientRegs:nSuccess [CM113005] Registration of sip:*@sip.broadvoice.com is successful


I have already tried to install and uninstall. This is new error ever since I installed Version 5. Version 5 did not work so I unistalled it and installed Version 3 again. But now I am getting this error.
Any reason why this would happen?
Thanks
Bryan

 

[lateralis_m]

Bryan,

Any luck getting this to run? I am running into the same problem

Norm

 

[nofreeze]

broadvoice problem?

Norm,
No I have not got it to work. however from what I have read I think the problem might be with Broad Voice not 3CX. besides that I have read horror stories about the VOIP. I am now cancelling Broadvoice and also using trixbox. It seems to run better.

 

[lateralis_m]

Thanks for the heads up....Yea....Broadvoice appears to be a bunch of finger pointers....

Have you been able to get tribox to register and complete inbound/outbound calls?