Registration warning - But I am already registered

[webrtcDude]

I recently started receiving the following warning after the update:



When I click the "More Info" button, it redirects me to this page:

https://www.3cx.com/docs/free-subscription-registration/

Which is just a tutorial on how to change the email on file *If the email does not belong to me*. My account is registered, and my email belongs to me, and I have double-checked to make sure that all of my contact information is correct, but the warning is still there. Is there something else that I need to do?

 

[Dalibor]

HI

Currently, our free offer is 3CX Free which is a bundle including 3CX PBX and a hosted shared instance, for up to 10 users. It is managed and supported by 3CX and it can be deployed in less than 1 minute from your customer portal!
For this free option, you must use a 3CX Preferred Sip Trunk.

Your Free Edition keys are currently valid until the 31st of December 2023.
If your existing sip trunk configuration works for you, I suggest you move to 3CX PRO so you can continue using it. However, I highly recommend you align your configuration with our manuals (Use supported VoIP providers) to avoid technical issues.

In other words, it will not work for me, as I need at least one server in the geofenced area. I guess you cannot choose a physical location for the cloud server. Thank you for the information.

 

[SweetAction]

In other words, it will not work for me, as I need at least one server in the geofenced area. I guess you cannot choose a physical location for the cloud server. Thank you for the information.

Also it must be a supported provider, which I don't think you are using.

 

[Dalibor]

Also it must be a supported provider, which I don't think you are using.

You are right. My current setup costs me $0 per month, excluding electricity costs. (VPS does other functions as well.) It looks like it is time to dust off the Asterisk setup instructions. The only thing I'll miss is the 3CX SIP client for Android, it is convenient. Any ideas for the replacement app?

 

[SweetAction]

Bria always treats me well.

 

[OpenedBy]

OK so under Your 3CX systems I see our product is 3CX Standard 4 SC so it looks like we don't have the new 3CX free product and I guess it will expire on 31 Dec. I suspect we probably need to upgrade to a paid licence anyway and looking at the Compare 3CX Editions link in the pic below

I think the 3CX SMB would be the best option for us. However, that option doesn't seem to be available to us. I also can't find how to change our licence from 3CX Standard to 3CX Free. Are there any instructions on changing from Standard to Free? And is the SMB licence not available any more?

 

[SweetAction]

Closer to Dec of 2023, your standard will be renewed for another year.

Free and SMB are a different product - you would need to manually migrate over to it. It's not just a license change - you would need to spin up a new install and manually move your users, configs, etc to it.