Reject queue call

[RMaster]

Hello to you.

In my company we have this problem, that I hope someone knows a solution for.

When being a part of a queue, with "ring all" method.
- When an extension rejects incomming queue-call, it just rings again after 2 seconds. - Is it possible to make a configuration, so that the phone wont ring again after rejecting the call?

Thanks in advance.

 

[Pierre_3CX]

Hi there,
No trick on that one, apart going in DND or better logging out from the queue when not available.