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- Sep 25, 2019
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Hi Everyone,
We are currently migrating from Elastix 2.5 to 3cx. In our old system, we had time conditions that we were able to dial *270 to open the office *271 to close the office and *273 for holidays, *274 for Weather. Each option we were able to assign different announcements to each option. However, on the new version, I know we can set the time schedule and holidays under settings time zone/office hours/holidays. The issue is we don't have set office hours so I need to figure out how to accomplish the same situation as in the previous system. I know there is a Force 3CX Phone System to IN or OUT of office but I am not sure how we would accomplish the different messages we need to be played. Is there a similar way to accomplish this on the new 3cx version.
Thanks in advance
We are currently migrating from Elastix 2.5 to 3cx. In our old system, we had time conditions that we were able to dial *270 to open the office *271 to close the office and *273 for holidays, *274 for Weather. Each option we were able to assign different announcements to each option. However, on the new version, I know we can set the time schedule and holidays under settings time zone/office hours/holidays. The issue is we don't have set office hours so I need to figure out how to accomplish the same situation as in the previous system. I know there is a Force 3CX Phone System to IN or OUT of office but I am not sure how we would accomplish the different messages we need to be played. Is there a similar way to accomplish this on the new 3cx version.
Thanks in advance