Report Creation Tool

[SLSystAdmin]

We would like to be able to select DID numbers and get a report that shows minutes for both inbound and outbound calls separately for a selected date time period.

 

[Evolute IT]

We would like to be able to select DID numbers and get a report that shows minutes for both inbound and outbound calls separately for a selected date time period.

If you have a Pro or Enterprise license, you can use the Reports feature built-in with the type Trunk / DID.

If you have a Standard version, you'll need to upgrade.

 

[JohnS_3CX]

You may also schedule on using the "Call Reports" type and format as CSV.

This can be then filtered to your needs to show only the calls of the specific DIDs you choose

 

[SLSystAdmin]

If you have a Pro or Enterprise license, you can use the Reports feature built-in with the type Trunk / DID.

If you have a Standard version, you'll need to upgrade.

Hi Frederick
This report gives a total minutes for the entire trunk. Yes we can export to excel and query what we need but it would be nice to have a report give us what we want without having to create the data and then use other tools to pull what we want. Also this report does not separate inbound and outbound calling minutes. I know some of the other reports do pull the info we want but once again, it would be nice to be able to create a report with what we need and schedule it for our daily meetings.

 

[dkirk-ads]

That is a very easy report with CallSequitur, check out my last review at https://www.3cx.com/community/threa...you-need-this-and-may-not-even-know-it.68325/ and/or check out the program, especially the documentation at https://drive.google.com/drive/folders/1u5FCXOYDouODivjz1kj3OsNmyaRcKP9Y

With CallSequitur we were able to finally resolve a problem with a Yealink phone and it randomly setting DND, which I'm going to write-up in a few days.

Here is the main search screen where you can choose Outgoing, Incoming, Both or Internal. You can pull any sort of report you want and then export it out, including into Excel. You can even pull out the calls that weren't answered.