Reporting - Type (Trunk/DID)

[JCubio]

Hi experts,

I tested the reporting feature of 3CX and I used the Trunk/DID type.
This is the result.

What does the number represent? Is it the outbound or inbound call?

Thanks

 

[JohnS_3CX]

Hi,

Go to your trunk page to see, it should match your DID that you entered there

 

[JCubio]

Hi,

Go to your trunk page to see, it should match your DID that you entered there

I'm referring to the total number sir. What is that number 1 for?

 

[JohnS_3CX]

Incoming calls to your DID

 

[JCubio]

I see.
Is there any other way to generate a report on how many outgoing calls have been made on the trunks?

 

[JohnS_3CX]

You could use the "Call Reports" which will show you the outgoing calls made with a total tally on the bottom and filter From:Any To:ExternalNumbers