Reports in MM/DD/YYYY AM/PM format

[davide.bonavita]

Hello there,
I can't wrap my head around this, but 3CX keeps creating the call reports using the format in the subject. I understand it depends on the management console language, but it is set to UK English (and my own computer as well).

Am I missing anything?

Thank you

Davide

 

[Alphabetic]

It is more then likely the install of the PBX that isnt set to UK

If you go to terminal from the MGMT console and type date and hit return does it show in this format?

 

[davide.bonavita]

$ date
Wed Jul 22 09:43:26 BST 2020

 

[Alphabetic]

this is mine



Are you able to SSH to the machine?

I think you've done the install of Linux as en-us.

see post #13 here https://www.3cx.com/community/threads/welcome-email-in-french-v16-sp2.66986/#post-288930

Change it to:

LANG="en_GB.UTF-8"

Take a backup first.

This requires a server reboot.

If there is no other way to do this other than above, you'll have to backup then reinstall to select the correct locale.

 

[davide.bonavita]

Yeeep, it's sadly "en_US". I'll take a snapshot and I'll try to change it tonight, thanks for the hint mate!

 

[JohnS_3CX]

Hi Davide,

Fair warning, you might run into trouble with some services not starting if the locale is changed after the PBX is installed.

If you face issues you should use a recent backup and reinstall the whole system from our ISO, choosing the right locale during the OS installation from the beginning.

 

[davide.bonavita]

Problem is I've used PBX express and I don't recall for it asking me about the localisation.
BTW I'll take an AWS snapshot and I'll make a full backup right before, sadly I don't have a test env for 3CX