reports language

[KarstenW]

Hello,

how can I set up the language of the call reports? At the moment the headers are all in German. How can this be changed?

Kind regards
Karsten

 

[GiannosC_3CX]

Dear KarstenW,

You can not change the report language. If you use German version OS then the PBX will generate reports base OS language. The only way to change the language report header is to uninstall the PBX and install it to English version OS.

 

[KarstenW]

But it is the English version of OS:

C:\Windows\System32>dism /online /get-intl

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

Reporting online international settings.

Default system UI language : en-US
System locale : de-DE
Default time zone : W. Europe Standard Time
Active keyboard(s) : 0407:00000407
Keyboard layered driver : PC/AT Enhanced Keyboard (101/102-Key)

Installed language(s): en-US
Type : Fully localized language.

The operation completed successfully.

 

[MRM]

Hi Karsten,

If you change your keyboard to US & reboot the system, do you have the same issue?

Please update the post on your findings and if you managed to solve the issue we would be grateful if you could share it with the community.

Regards

 

[GiannosC_3CX]

Dear KarstenW,

When you installed your OS the native language was DE or EN?

 

[KarstenW]

To be honest, I don´t know. It was already setup with 12.5 when I took care of the server. Probably DE. With 12.5 it was no error, because you could choose the language of the report. I´ll report if a reboot helps, when I do one.

 

[MRM]

We look forward to be hearing from you, if the solution works.

 

[KarstenW]

After setting everything on OS side to EN and a reboot, no change, still all reports are in DE.
Isn´t there any flag to change it?