Retain Original Caller Info on Forwarded VM Messages

jcostlow

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We would like to have the original callers information retained when forwarding a voicemail message to another user. Most of my clientele are lawyers and their clients will accidentally choose the wrong user from the IVR or leave a message on the operators extension and they often don't leave a number or you can't make out the digits.

The issue is that when a message is forwarded, the system reads the callers number as the original extension instead of the actual callers number.
 
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