- Joined
- Apr 8, 2011
- Messages
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Hi,
We upgraded a tenant to 3CX v15...before the upgrade, when someone called a DID assigned to a Ring Group, the Ring Group Name would first appear on the phones, followed by the Incoming Callers DID.
Ex: RingGroupName: 212-XXX-XXX
Now, after upgrading to v15, it is reversed...that is the DID appears first followed by the RingGroupName.
Ex: 212-XXX-XXX: RingGroupName
Is there a way to reverse this back so the RingGroupName appears first? Any advice would be greatly appreciated. Thank you!
Tenant is using Yealink T46g phones.
We upgraded a tenant to 3CX v15...before the upgrade, when someone called a DID assigned to a Ring Group, the Ring Group Name would first appear on the phones, followed by the Incoming Callers DID.
Ex: RingGroupName: 212-XXX-XXX
Now, after upgrading to v15, it is reversed...that is the DID appears first followed by the RingGroupName.
Ex: 212-XXX-XXX: RingGroupName
Is there a way to reverse this back so the RingGroupName appears first? Any advice would be greatly appreciated. Thank you!
Tenant is using Yealink T46g phones.