Solved Ring Group Name Appearing on Phones

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millennium2

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Hi,

We upgraded a tenant to 3CX v15...before the upgrade, when someone called a DID assigned to a Ring Group, the Ring Group Name would first appear on the phones, followed by the Incoming Callers DID.

Ex: RingGroupName: 212-XXX-XXX

Now, after upgrading to v15, it is reversed...that is the DID appears first followed by the RingGroupName.

Ex: 212-XXX-XXX: RingGroupName

Is there a way to reverse this back so the RingGroupName appears first? Any advice would be greatly appreciated. Thank you!

Tenant is using Yealink T46g phones.
 
Change the settings under Contacts - Options
 
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Aha! Found it! Thank you!!!
 
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