Ring Group not forwarding to voicemail after ring time

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Sam71

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Hi all,

Have an issue where after the allocated ring time is uded it just keeps ringing the ext in the ring group and doesn't forward to voicemail!

If I put the inbound route to the voicemail and it works....

Got me stumped!

V11 sp2 on windows 2012
 
3CX log of an incoming call to ring group?
 
leejor said:
3CX log of an incoming call to ring group?

I am new to 3cx!

Which log do I need to look at?

cheers
 
server activity log. Make a call and then copy/paste log from server activity log in management console
 
mixig said:
server activity log. Make a call and then copy/paste log from server activity log in management console

Thanks! This is part of the log from earlier! I am unable to get a current one as it is late here and the phones are in a home office.....


Code:
04-Nov-2012 19:50:13.345   Provisional response (malformed) arrived to Leg L:141.3[Extn]
04-Nov-2012 19:50:13.260   [CM503025]: Call(C:141): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:141.1[Line:10002<<10002]
04-Nov-2012 19:50:13.255   [CM503025]: Call(C:141): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:141.1[Line:10002<<10002]
04-Nov-2012 19:50:13.250   [CM503025]: Call(C:141): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:141.1[Line:10002<<10002]
04-Nov-2012 19:50:13.245   [CM503025]: Call(C:141): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:141.1[Line:10002<<10002]
04-Nov-2012 19:50:13.203   [CM503027]: Call(C:141): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:13.203   [CM503004]: Call(C:141): Route 1: from L:141.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:13.202   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:50:13.201   [CM503001]: Call(C:141): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:50:13.201   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:50:13.201   NAT/ALG check:L:141.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:50:13.190   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:50:12.977   Leg L:140.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:12.977   [CM503003]: Call(C:140): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:12.973   Leg L:140.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:12.973   [CM503003]: Call(C:140): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:12.972   Leg L:140.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:12.972   [CM503003]: Call(C:140): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:12.972   Leg L:140.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:12.972   [CM503003]: Call(C:140): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:12.897   [CM503008]: Call(C:140): Call is terminated
04-Nov-2012 19:50:12.894   Leg L:140.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:50:10.355   Provisional response (malformed) arrived to Leg L:140.3[Extn]
04-Nov-2012 19:50:10.270   [CM503025]: Call(C:140): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:140.1[Line:10002<<10002]
04-Nov-2012 19:50:10.265   [CM503025]: Call(C:140): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:140.1[Line:10002<<10002]
04-Nov-2012 19:50:10.260   [CM503025]: Call(C:140): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:140.1[Line:10002<<10002]
04-Nov-2012 19:50:10.255   [CM503025]: Call(C:140): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:140.1[Line:10002<<10002]
04-Nov-2012 19:50:10.213   [CM503027]: Call(C:140): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:10.213   [CM503004]: Call(C:140): Route 1: from L:140.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:10.213   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:50:10.212   [CM503001]: Call(C:140): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:50:10.211   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:50:10.211   NAT/ALG check:L:140.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:50:10.200   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:50:10.007   Leg L:139.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:10.007   [CM503003]: Call(C:139): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:10.003   Leg L:139.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:10.003   [CM503003]: Call(C:139): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:10.002   Leg L:139.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:10.002   [CM503003]: Call(C:139): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:10.002   Leg L:139.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:10.001   [CM503003]: Call(C:139): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:09.897   [CM503008]: Call(C:139): Call is terminated
04-Nov-2012 19:50:09.894   Leg L:139.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:50:07.358   Provisional response (malformed) arrived to Leg L:139.3[Extn]
04-Nov-2012 19:50:07.250   [CM503025]: Call(C:139): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:139.1[Line:10002<<10002]
04-Nov-2012 19:50:07.245   [CM503025]: Call(C:139): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:139.1[Line:10002<<10002]
04-Nov-2012 19:50:07.241   [CM503025]: Call(C:139): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:139.1[Line:10002<<10002]
04-Nov-2012 19:50:07.235   [CM503025]: Call(C:139): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:139.1[Line:10002<<10002]
04-Nov-2012 19:50:07.195   [CM503027]: Call(C:139): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:07.195   [CM503004]: Call(C:139): Route 1: from L:139.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:07.194   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:50:07.193   [CM503001]: Call(C:139): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:50:07.192   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:50:07.192   NAT/ALG check:L:139.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:50:07.180   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:50:07.008   Leg L:138.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:07.008   [CM503003]: Call(C:138): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:07.004   Leg L:138.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:07.004   [CM503003]: Call(C:138): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:07.002   Leg L:138.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:07.002   [CM503003]: Call(C:138): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:07.002   Leg L:138.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:07.002   [CM503003]: Call(C:138): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:06.898   [CM503008]: Call(C:138): Call is terminated
04-Nov-2012 19:50:06.895   Leg L:138.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:50:04.348   Provisional response (malformed) arrived to Leg L:138.3[Extn]
04-Nov-2012 19:50:04.261   [CM503025]: Call(C:138): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:138.1[Line:10002<<10002]
04-Nov-2012 19:50:04.256   [CM503025]: Call(C:138): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:138.1[Line:10002<<10002]
04-Nov-2012 19:50:04.251   [CM503025]: Call(C:138): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:138.1[Line:10002<<10002]
04-Nov-2012 19:50:04.245   [CM503025]: Call(C:138): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:138.1[Line:10002<<10002]
04-Nov-2012 19:50:04.234   [CM503027]: Call(C:138): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:04.234   [CM503004]: Call(C:138): Route 1: from L:138.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:04.233   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:50:04.232   [CM503001]: Call(C:138): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:50:04.232   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:50:04.232   NAT/ALG check:L:138.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:50:04.190   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:50:04.008   Leg L:137.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:04.008   [CM503003]: Call(C:137): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:04.004   Leg L:137.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:04.003   [CM503003]: Call(C:137): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:04.002   Leg L:137.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:04.002   [CM503003]: Call(C:137): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:04.002   Leg L:137.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:04.002   [CM503003]: Call(C:137): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:03.897   [CM503008]: Call(C:137): Call is terminated
04-Nov-2012 19:50:03.895   Leg L:137.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:50:02.274   Currently active calls - 1: [137]
04-Nov-2012 19:50:01.367   Provisional response (malformed) arrived to Leg L:137.3[Extn]
04-Nov-2012 19:50:01.256   [CM503025]: Call(C:137): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:137.1[Line:10002<<10002]
04-Nov-2012 19:50:01.253   [CM503025]: Call(C:137): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:137.1[Line:10002<<10002]
04-Nov-2012 19:50:01.249   [CM503025]: Call(C:137): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:137.1[Line:10002<<10002]
04-Nov-2012 19:50:01.245   [CM503025]: Call(C:137): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:137.1[Line:10002<<10002]
04-Nov-2012 19:50:01.205   [CM503027]: Call(C:137): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:01.205   [CM503004]: Call(C:137): Route 1: from L:137.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:50:01.204   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:50:01.203   [CM503001]: Call(C:137): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:50:01.202   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:50:01.202   NAT/ALG check:L:137.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:50:01.190   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:50:01.008   Leg L:136.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:01.008   [CM503003]: Call(C:136): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:50:01.004   Leg L:136.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:01.004   [CM503003]: Call(C:136): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:50:01.002   Leg L:136.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:01.002   [CM503003]: Call(C:136): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:50:01.002   Leg L:136.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:01.002   [CM503003]: Call(C:136): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:50:00.897   [CM503008]: Call(C:136): Call is terminated
04-Nov-2012 19:50:00.895   Leg L:136.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:49:58.337   Provisional response (malformed) arrived to Leg L:136.3[Extn]
04-Nov-2012 19:49:58.260   [CM503025]: Call(C:136): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:136.1[Line:10002<<10002]
04-Nov-2012 19:49:58.255   [CM503025]: Call(C:136): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:136.1[Line:10002<<10002]
04-Nov-2012 19:49:58.246   [CM503025]: Call(C:136): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:136.1[Line:10002<<10002]
04-Nov-2012 19:49:58.239   [CM503025]: Call(C:136): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:136.1[Line:10002<<10002]
04-Nov-2012 19:49:58.193   [CM503027]: Call(C:136): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:49:58.193   [CM503004]: Call(C:136): Route 1: from L:136.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:49:58.192   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:49:58.191   [CM503001]: Call(C:136): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:49:58.190   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:49:58.190   NAT/ALG check:L:136.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:49:58.180   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:49:58.009   Leg L:135.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:49:58.009   [CM503003]: Call(C:135): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:49:58.004   Leg L:135.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:49:58.004   [CM503003]: Call(C:135): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:49:58.002   Leg L:135.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:49:58.002   [CM503003]: Call(C:135): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:49:58.002   Leg L:135.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:49:58.002   [CM503003]: Call(C:135): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:49:57.897   [CM503008]: Call(C:135): Call is terminated
04-Nov-2012 19:49:57.895   Leg L:135.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:49:55.368   Provisional response (malformed) arrived to Leg L:135.3[Extn]
04-Nov-2012 19:49:55.295   [CM503025]: Call(C:135): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:135.1[Line:10002<<10002]
04-Nov-2012 19:49:55.285   [CM503025]: Call(C:135): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:135.1[Line:10002<<10002]
04-Nov-2012 19:49:55.273   [CM503025]: Call(C:135): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:135.1[Line:10002<<10002]
04-Nov-2012 19:49:55.261   [CM503025]: Call(C:135): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:135.1[Line:10002<<10002]
04-Nov-2012 19:49:55.216   [CM503027]: Call(C:135): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:49:55.216   [CM503004]: Call(C:135): Route 1: from L:135.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:49:55.214   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:49:55.213   [CM503001]: Call(C:135): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:49:55.213   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:49:55.213   NAT/ALG check:L:135.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:49:55.190   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:49:55.008   Leg L:134.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:49:55.008   [CM503003]: Call(C:134): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:49:55.003   Leg L:134.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:49:55.003   [CM503003]: Call(C:134): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:49:55.002   Leg L:134.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:49:55.002   [CM503003]: Call(C:134): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:49:55.001   Leg L:134.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:49:55.001   [CM503003]: Call(C:134): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:49:54.896   [CM503008]: Call(C:134): Call is terminated
04-Nov-2012 19:49:54.894   Leg L:134.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:49:52.327   Provisional response (malformed) arrived to Leg L:134.3[Extn]
04-Nov-2012 19:49:52.250   [CM503025]: Call(C:134): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:134.1[Line:10002<<10002]
04-Nov-2012 19:49:52.246   [CM503025]: Call(C:134): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:134.1[Line:10002<<10002]
04-Nov-2012 19:49:52.241   [CM503025]: Call(C:134): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:134.1[Line:10002<<10002]
04-Nov-2012 19:49:52.236   [CM503025]: Call(C:134): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:134.1[Line:10002<<10002]
04-Nov-2012 19:49:52.193   [CM503027]: Call(C:134): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:49:52.193   [CM503004]: Call(C:134): Route 1: from L:134.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:49:52.192   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:49:52.191   [CM503001]: Call(C:134): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:49:52.190   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:49:52.190   NAT/ALG check:L:134.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:49:52.180   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:49:52.008   Leg L:133.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:49:52.008   [CM503003]: Call(C:133): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:49:52.004   Leg L:133.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:49:52.003   [CM503003]: Call(C:133): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:49:52.002   Leg L:133.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:49:52.002   [CM503003]: Call(C:133): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:49:52.001   Leg L:133.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:49:52.001   [CM503003]: Call(C:133): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:49:51.897   [CM503008]: Call(C:133): Call is terminated
04-Nov-2012 19:49:51.895   Leg L:133.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:49:49.367   Provisional response (malformed) arrived to Leg L:133.3[Extn]
04-Nov-2012 19:49:49.281   [CM503025]: Call(C:133): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:133.1[Line:10002<<10002]
04-Nov-2012 19:49:49.276   [CM503025]: Call(C:133): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:133.1[Line:10002<<10002]
04-Nov-2012 19:49:49.271   [CM503025]: Call(C:133): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:133.1[Line:10002<<10002]
04-Nov-2012 19:49:49.266   [CM503025]: Call(C:133): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:133.1[Line:10002<<10002]
04-Nov-2012 19:49:49.225   [CM503027]: Call(C:133): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:49:49.225   [CM503004]: Call(C:133): Route 1: from L:133.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:49:49.225   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:49:49.223   [CM503001]: Call(C:133): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:49:49.223   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:49:49.223   NAT/ALG check:L:133.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:49:49.210   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:48:53.903   Leg L:129.3[Extn] is terminated: Cause: 408 Request Timeout/INVITE from local
04-Nov-2012 19:48:53.903   [CM503003]: Call(C:129): Call to <sip:[email protected]:5060> has failed; Cause: 408 Request Timeout/INVITE from local
04-Nov-2012 19:47:58.829   Leg L:132.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:58.829   [CM503003]: Call(C:132): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:58.826   Leg L:132.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:58.825   [CM503003]: Call(C:132): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:58.824   Leg L:132.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:58.824   [CM503003]: Call(C:132): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:58.718   [CM503008]: Call(C:132): Call is terminated
04-Nov-2012 19:47:58.716   Leg L:132.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:47:58.234   Currently active calls - 1: [132]
04-Nov-2012 19:47:56.156   Leg L:132.3[Extn] is terminated: Cause: 486 Busy Here/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:56.156   Call to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] from L:132.1[Line:10002<<10002] failed, cause: Cause: 486 Busy Here/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:56.156   [CM503003]: Call(C:132): Call to <sip:[email protected]:5060> has failed; Cause: 486 Busy Here/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:56.076   [CM503025]: Call(C:132): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:132.1[Line:10002<<10002]
04-Nov-2012 19:47:56.070   [CM503025]: Call(C:132): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:132.1[Line:10002<<10002]
04-Nov-2012 19:47:56.064   [CM503025]: Call(C:132): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:132.1[Line:10002<<10002]
04-Nov-2012 19:47:56.058   [CM503025]: Call(C:132): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:132.1[Line:10002<<10002]
04-Nov-2012 19:47:56.017   [CM503027]: Call(C:132): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:47:56.017   [CM503004]: Call(C:132): Route 1: from L:132.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:47:56.016   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:47:56.015   [CM503001]: Call(C:132): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:47:56.015   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:47:56.015   NAT/ALG check:L:132.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:47:56.002   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:47:55.829   Leg L:131.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:55.829   [CM503003]: Call(C:131): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:55.826   Leg L:131.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:55.826   [CM503003]: Call(C:131): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:55.824   Leg L:131.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:55.823   [CM503003]: Call(C:131): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:55.718   [CM503008]: Call(C:131): Call is terminated
04-Nov-2012 19:47:55.716   Leg L:131.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:47:53.177   Leg L:131.3[Extn] is terminated: Cause: 486 Busy Here/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:53.177   Call to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] from L:131.1[Line:10002<<10002] failed, cause: Cause: 486 Busy Here/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:53.177   [CM503003]: Call(C:131): Call to <sip:[email protected]:5060> has failed; Cause: 486 Busy Here/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:53.093   [CM503025]: Call(C:131): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:131.1[Line:10002<<10002]
04-Nov-2012 19:47:53.088   [CM503025]: Call(C:131): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:131.1[Line:10002<<10002]
04-Nov-2012 19:47:53.083   [CM503025]: Call(C:131): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:131.1[Line:10002<<10002]
04-Nov-2012 19:47:53.078   [CM503025]: Call(C:131): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:131.1[Line:10002<<10002]
04-Nov-2012 19:47:53.038   [CM503027]: Call(C:131): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:47:53.038   [CM503004]: Call(C:131): Route 1: from L:131.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:47:53.037   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:47:53.035   [CM503001]: Call(C:131): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:47:53.034   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:47:53.034   NAT/ALG check:L:131.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:47:53.022   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:47:52.829   Leg L:130.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:52.829   [CM503003]: Call(C:130): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:52.826   Leg L:130.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:52.826   [CM503003]: Call(C:130): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:52.824   Leg L:130.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:52.824   [CM503003]: Call(C:130): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:52.719   [CM503008]: Call(C:130): Call is terminated
04-Nov-2012 19:47:52.717   Leg L:130.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:47:50.147   Leg L:130.3[Extn] is terminated: Cause: 486 Busy Here/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:50.147   Call to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] from L:130.1[Line:10002<<10002] failed, cause: Cause: 486 Busy Here/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:50.147   [CM503003]: Call(C:130): Call to <sip:[email protected]:5060> has failed; Cause: 486 Busy Here/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:50.073   [CM503025]: Call(C:130): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:130.1[Line:10002<<10002]
04-Nov-2012 19:47:50.068   [CM503025]: Call(C:130): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:130.1[Line:10002<<10002]
04-Nov-2012 19:47:50.062   [CM503025]: Call(C:130): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:130.1[Line:10002<<10002]
04-Nov-2012 19:47:50.057   [CM503025]: Call(C:130): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:130.1[Line:10002<<10002]
04-Nov-2012 19:47:50.016   [CM503027]: Call(C:130): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:47:50.016   [CM503004]: Call(C:130): Route 1: from L:130.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:47:50.015   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:47:50.014   [CM503001]: Call(C:130): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:47:50.014   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:47:50.014   NAT/ALG check:L:130.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:47:50.002   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:47:49.829   Leg L:129.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:49.829   [CM503003]: Call(C:129): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:49.826   Leg L:129.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:49.826   [CM503003]: Call(C:129): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:49.824   Leg L:129.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:49.824   [CM503003]: Call(C:129): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:49.719   [CM503008]: Call(C:129): Call is terminated
04-Nov-2012 19:47:49.716   Leg L:129.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
04-Nov-2012 19:47:47.092   [CM503025]: Call(C:129): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:129.1[Line:10002<<10002]
04-Nov-2012 19:47:47.087   [CM503025]: Call(C:129): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:129.1[Line:10002<<10002]
04-Nov-2012 19:47:47.082   [CM503025]: Call(C:129): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:129.1[Line:10002<<10002]
04-Nov-2012 19:47:47.078   [CM503025]: Call(C:129): Calling T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060] for L:129.1[Line:10002<<10002]
04-Nov-2012 19:47:47.061   [CM503027]: Call(C:129): From: Line:10002<<10002 ("All:SPA3102" <sip:[email protected]:5060>)  to  T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:47:47.061   [CM503004]: Call(C:129): Route 1: from L:129.1[Line:10002<<10002] to T:RingAll:801@[Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060,Dev:sip:[email protected]:5060]
04-Nov-2012 19:47:47.061   [CM505002]: Gateway:[SPA-3102] Device info: Device Identified: [Man: Linksys;Mod: SPA Series;Rev: General] Capabilities:[reinvite, no-replaces, able-no-sdp, recvonly] UserAgent: [Linksys/SPA3102-5.2.13(GW002)] PBX contact: [sip:[email protected]:5060]
04-Nov-2012 19:47:47.059   [CM503001]: Call(C:129): Incoming call from Line:10002<<10002 to <sip:[email protected]:5060>
04-Nov-2012 19:47:47.035   Line limit check: Current # of calls for line Lc:10002(@SPA-3102[<sip:[email protected]:5062>]) is 1; limit is 1
04-Nov-2012 19:47:47.034   NAT/ALG check:L:129.1[Line:10002<<10002] REQUEST 'INVITE' - basic check passed. No information for extended checks
04-Nov-2012 19:47:47.022   [CM503012]: Inbound outside specific hours rule (All) for 10002 forwards to DN:801
04-Nov-2012 19:47:46.830   Leg L:128.3[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:46.830   [CM503003]: Call(C:128): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.6:5060
04-Nov-2012 19:47:46.829   Leg L:128.4[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:46.829   [CM503003]: Call(C:128): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.62:5060
04-Nov-2012 19:47:46.826   Leg L:128.2[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:46.826   [CM503003]: Call(C:128): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.61:5060
04-Nov-2012 19:47:46.824   Leg L:128.5[Extn] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:46.824   [CM503003]: Call(C:128): Call to <sip:[email protected]:5060> has failed; Cause: 487 Request Terminated/INVITE from 192.168.115.63:5060
04-Nov-2012 19:47:46.720   [CM503008]: Call(C:128): Call is terminated
04-Nov-2012 19:47:46.717   Leg L:128.1[Line:10002<<10002] is terminated: Cause: CANCEL from 192.168.115.60:5062
 
I hope that you realize that when a call is sent to a ring group, and not answered, all individual extension (members of the ring group) call forwarding options are ignored. The unanswered call will go where directed by the ring group settings. You will have to choose one voicemail for all call to route to, if that is where you want it to terminate.
 
leejor said:
I hope that you realize that when a call is sent to a ring group, and not answered, all individual extension (members of the ring group) call forwarding options are ignored. The unanswered call will go where directed by the ring group settings. You will have to choose one voicemail for all call to route to, if that is where you want it to terminate.


Yeah I understand this! I have it set to goto the voicemail of ext 101 after 13 secs but it just keeps ringing....
 
Does an internal call, to Ext 101, go to it's voicemail after the set ringtime?

If you set the ring group to go to any other destination (other voicemail, ring an extension), does that work?
 
leejor said:
Does an internal call, to Ext 101, go to it's voicemail after the set ringtime?

If you set the ring group to go to any other destination (other voicemail, ring an extension), does that work?

I will try soon as I have to test remotely and no one is in the office atm to test internally!

If I bypass the ring group it goes to voicemail - i.e. from inbound rule to ext 101 voicemail
 
I have tested the following

- with the ring group going to another voicemail - same issue

- removed an ext from the ring group and set that as the destinaion on no answer - just keeps ringing the other ext in the ring group and doesn't goto no answer

I am unable to test internal as there is no one in the office until later this arvo.......
 
Further to the above testing:

- I set the inbound rule to call an ext which would then goto voicemail on no answer - just keeps ringing

- Set the inbound rule to go to an ext voicemail (tried 2) - does as it should and goes to the voicemail

I am really at a loss why this is happening! Something is breaking down when calls go either straight to an ext (not voicemail) or via ring groups!
 
You may want to post a screenshot of your trunk group inbound rules and your ring group set-up, short of a software corruption, I can only think that some setting has been missed or configured.
 
leejor said:
You may want to post a screenshot of your trunk group inbound rules and your ring group set-up, short of a software corruption, I can only think that some setting has been missed or configured.

I have had issues as per http://www.3cx.com/forums/internal-error-500-administrator-problem-31486-15.html

I have the inbound rule set to goto voicemail as there isn't anyone in the office atm! If there are any other grabs required let me know....
 

Attachments

The problem may be that you are setting this up as a DID trunk, and a 3102 is not a DID.

In 3CX, under PSTN devices, click on the port number. I'm still using version 10, so it may be slightly different...you should see a section headed Office Hours. That is where you should be directing the incoming calls from the gateway. You can select to apply the same routing outside of office hours if you so desire.

Remove any options that you have set for DID's on this trunk group.

A DID (Direct Inward Dial) is when the number that the caller dialled is sent to the PBX over a VoIP or ISDN trunk. With PSTN lines, that isn't possible, you have either one number per line (trunk,) or a hunt group, where one number is dialled but the call can come in on one of a number of lines.
 
I am a bit confused now....

Do I remove the inbound rule for the SPA3102? If so does it then just come in via the port on the PSTN gateway?

sorry to be a pain!
 
Yes, as it is just a single PSTN line going to a ring group, you only need to set the destination in the PSTN settings for the trunk.
 
leejor said:
Yes, as it is just a single PSTN line going to a ring group, you only need to set the destination in the PSTN settings for the trunk.

Thanks! I setup a test ring group (late here) and it rang and went to voicemail.....

I will test again in the morning!

Next thing is to get the caller ID coming through

once again thanks....
 
Sam71 said:
Next thing is to get the caller ID coming through

If you are located in North America (or an area using Bellcore type caller ID), you will have to use a setting of 3 (seconds), or higher in the PSTN Answer Delay field.
 
I have put it up to 6 secs but still doesn't pass through the caller ID! It is not even listed on the 3102 info page!

We are in Australia....
 
Sam71 said:
I have put it up to 6 secs but still doesn't pass through the caller ID! It is not even listed on the 3102 info page!
Be sure that you have the caller ID type set to match that of your provider. You might need to do some searches, on the net to find the type that other find, works for them. From what I've found, Bellcore type is used in Australia, but you might be using a provider that went with something else.

Confirm that there is caller ID on the line, with another device (if you haven't previously).
 
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