Ring Group, not "hunting".

[shepp]

Very simple system with 3 phones, all I'm trying to do is get all 3 to respond. Have set all extensions as ring group members, set ring strategy as ring all. Only the first one would ring incoming.

Ideas?

Side note, incoming calls get a busy signal first call, but can connect on second call.

 

[nbailey]

Hello,

Do you have DND set on the two phones? if you do the phone will not ring. Also it might be ideal for you to read this blog post and double check your settings accordingly. https://www.3cx.com/docs/manual/ring-groups-paging-intercom/ - new link.

Thanks,

Nate

 

[leejor]

Have a look at the 3CX server log during an incoming call.

 

[willow]

I suspect you have an issue with the phones not being registered or something like that.

 

[shepp]

Sorry for not responding, I resolved the problem later that night.
I unchecked, saved, rechecked, saved the "Connect to Queue/Ring Group" and it started working. Oddest thing.