- Joined
- Oct 18, 2019
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Hello,
I'm struggling with Outside office hours call routing, can someone help me ?
I've setup working hours in Settings/Time zone & office hours and I configured a holiday for Xmass.
In inbound roule I selected "Play holiday promt" but I cant find a way to route calls "Outside Office hours" to the HOL extension in outbound rules.
What am I missing.
I'm struggling with Outside office hours call routing, can someone help me ?
I've setup working hours in Settings/Time zone & office hours and I configured a holiday for Xmass.
In inbound roule I selected "Play holiday promt" but I cant find a way to route calls "Outside Office hours" to the HOL extension in outbound rules.
What am I missing.