Satus message from v11

[Javier Casares]

We have some users that had a custom status message on previous versions and we can't find where to remove it now on v12.



Is there a way to remove them?
If not, is there a way to fix this?
It is confusing to have old names on reassigned extensions.

 

[Pierre_3CX]

Hi there,
You just need to connect as these extensions in 3CXPhone for Windows, then click the Available dropdown, then empty field "Custom Status Message", and OK.

 

[Javier Casares]

Thank you!

Couldn't find that even while I looked at many places. Need to learn more about the new interface.

Is this value also on management interface or not? I tried to look for it there but couldn't find it.

 

[Pierre_3CX]

Hello, no this can't be adjusted from management console, only from a 3CXPhone.

 

[craigreilly]

Also available under Settings, Call Forwarding.
The first option is a bit misleading as clicking the status changes your status. You must instead click the arrow.