SBC (Session Border Controller) - New Equipment

[Rick Fuller]

I have a 3CX system (Version 18) at our main office and 2 remote offices with SBC. The remote offices SBC clients are on equipment I would like to switch out. What is the correct steps to do this and will phones at remote offices automatically use the new SBC?

Before I make any changes, I am trying to figure out if I add the new SBC into web console while the old is there, or do I delete current and quickly add to new equipment following this: 3CX Tunnel/Session Border Controller | What it is and how to use it

Thank You

 

[cobaltit]

You can add the SBC ahead of time. If you want it to be seamless, just put the SBC at the same IP as the old one

 

[Rick Fuller]

Any worry of phones needing to be reprovisioned?

 

[Rick Fuller]

I think I got it! Thanks!