Solved SBC SIP Trunk

[FinbarFeery]

Hi Guys,

I have a Windows SBC for a client who has a hosted 3CX system. The internal IP address of the SBC is 192.168.0.99.

When I look at the SBC Trunk it shows the internal IP as 192.168.0.100

Anyone any ideas? I have been having issues with phones not reprovisioning and having to power them off and on to re provision?

Thanks

 

[Charles_3CX]

Regarding your question, have you set the SBC machine to receive its IP via DHCP? Or does it have a Static IP or at least DHCP with a reservation set?

 

[FinbarFeery]

Hi Charles. Thanks I have now resolved this. The SBC was originally installed with DHCP and after that the SBC PC was given a fixed IP address. I removed the SBC from both the SIP trunk and the PC and re installed both so it picked up the correct fixed IP address. It is now running perfect.

 

[FinbarFeery]

Regarding your question, have you set the SBC machine to receive its IP via DHCP? Or does it have a Static IP or at least DHCP with a reservation set?

Hi Charles. Thanks I have now resolved this. The SBC was originally installed with DHCP and after that the SBC PC was given a fixed IP address. I removed the SBC from both the SIP trunk and the PC and re installed both so it picked up the correct fixed IP address. It is now running perfect.

 

[Charles_3CX]

I am glad that this is resolved for you. Gald i could help.