jroozee Premier Customer Joined Jul 10, 2019 Messages 32 Reaction score 3 Sep 22, 2021 #1 I tried checking the box for "Screen Calls by requesting caller name using an IVR" for an extension under options, but it has no effect. Am I doing something wrong?
I tried checking the box for "Screen Calls by requesting caller name using an IVR" for an extension under options, but it has no effect. Am I doing something wrong?
leejor Customer Joined Jan 22, 2008 Messages 16,665 Reaction score 1,656 Sep 22, 2021 #2 Read an explanation of the feature here. It is to be used in conjunction with Rebound. https://www.3cx.com/community/threads/call-screening.46882/ Reactions: ChrisC_3CX
Read an explanation of the feature here. It is to be used in conjunction with Rebound. https://www.3cx.com/community/threads/call-screening.46882/