Seeking Guidance on Setting Up Automated Responses in 3CX

[vertexaheer]

Hello 3CX Community,

I'm currently exploring the capabilities of 3CX for our communication needs and am interested in setting up automated responses during live chat interactions. Specifically, I'm looking to implement initial greetings or FAQs.

Could someone kindly share insights or guidance on configuring automated responses within the 3CX platform? Any tips, best practices, or relevant documentation would be greatly appreciated.

Thank you in advance for your assistance, and I look forward to hearing from the community!

Best regards,
Aheer

 

[GregG_3CX]

Hi @vertexaheer
The 3CX live chat is a powerful solution that is packed with useful features and is included with all our licenses at no extra charge. If you need a Sales Page with more details on the benefits - Here you go For the tech side of things you can check our Admin manual that walks you through all the steps to get it up and running fast!

Hope this helps!
GG